**Privacy Policy**
All in one town (Pty) Ltd (Trading as Town Rush)
**Registration Number:** 2022/543936/07 | **Contact Email:** info@townrush.co.za
**1. Context & Scope**
This Privacy Policy outlines how Town Rush collects, uses, processes, and protects customer data in strict compliance with the Protection of Personal Information Act (POPIA), No. 4 of 2013 of South Africa.
**2. Personal Data We Collect**
We collect essential personal information required to fulfill retail transactions, including:
* First name and surname
* Delivery/shipping address and billing address
* Email address and contact numbers
*Note on Payment Data:* We do not store financial details or credit card information on our local servers. All digital transactions are processed securely off-site via integrated third-party payment gateways (such as PayFast or Yoco).
**3. Purpose of Processing**
Your personal data is used strictly for legitimate business operations, including:
* Processing and fulfilling customer orders
* Managing courier logistics and deliveries
* Generating accounting invoices and fulfilling South African Revenue Service (SARS) tax obligations
* Distributing opt-in marketing materials (where explicit consent has been granted)
**4. Your Legal Rights (POPIA)**
Under POPIA regulations, you hold rights over your personal data. You may:
* **Access Records:** Request access to any stored personal information we hold about you.
* **Request Corrections:** Demand immediate correction or updating of inaccurate or outdated data.
* **Objection & Deletion:** Object to data processing and request the permanent deletion of your profile and personal details from our active directories.
To exercise any of these rights, please contact our Information Officer at info@townrush.co.za.
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